Shipping Policy

Average Delivery Time

Once an order is placed, we take 1–2 working days to process it. Orders placed during weekdays are usually processed within 1 working day. Orders placed on Friday evening or during the weekend may take slightly longer.

After processing, your order will be dispatched according to the shipping method selected at checkout.

    • Standard Shipping (Free): 2–5 working days
    • Express Shipping: 1–2 working days (29 AED)

Delivery times may vary slightly depending on your location and external factors.

If you have any questions or concerns, please contact our Customer Service Team at hello@shap.ae.

Placing an Order

Ordering from SHAP is simple and convenient:

    1. Go to the product page and click “Add to Cart.”
    2. Ensure you have selected the correct size and variant.
    3. Click “Proceed to Checkout.”
    4. Enter your address details carefully.
    5. Click “Continue to Shipping.”
    6. Review your order and shipping details.
    7. Click “Proceed to Payment.”

Shipping Options & Costs

🚚 Standard Shipping – Free

    • Delivery within 2–5 working days

⚡ Express Shipping – 29 AED

    • Delivery within 1–2 working days

We currently ship to:

    • United Arab Emirates
    • GCC countries

No hidden charges.
No minimum order required.

Payment Options

All payment methods on shap.ae are SSL-encrypted to ensure a secure checkout experience.

We currently accept the following payment options:

    • Credit & Debit Cards (Visa, Mastercard, AMEX)
    • Tabby & Tamara (Buy Now, Pay Later)
    • Cash on Delivery (COD)

After selecting your payment method, click “Complete Order” and follow the on-screen instructions.
If you experience any issues during checkout, our team is happy to help.

Shipping Your Order

Once you’ve placed your order with SHAP, we work to process and dispatch it as quickly as possible.

While we aim to meet all estimated delivery timelines, delays may occasionally occur due to high order volumes, courier operations, or regional logistics challenges. We always do our best to keep you informed.

Need It Urgently?

If you require same-day dispatch or have a special request, please contact us at hello@shap.ae, and our Customer Service Team will assist you with the best available option.